Frequently Asked Questions

Frequently Asked Questions

General Questions

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  • What time is check-in and check-out?
  • - Your cottage will be ready for check-in at 4:00pm on your day of arrival. On your day of departure check-out is at 11:00am.[Text Wrapping Break]Guests are able to check in 24 hours a day.

  • Is there a daily cleaning service?
  • - No, cottages are self-contained, therefore the cleaning is done upon check out.

  • Are there any cleaning fees?
  • - No, cleaning fees are included with your stay. However, if upon checkout we find that excessive cleaning is required, that cost will be billed to the guest.

  • How close is the beach to the resort?
  • - The beach is a 15-minute stroll from the resort accommodations along a lovely groomed trail through the forest. You can also access the beach by car.

  • How late is the Recreation Centre Open?
  • - The recreation centre is open daily from 8:00am - 10:00pm

  • How are the cottages equipped?
  • - All the cottages are fully equipped, which includes full sets of linens, dishes, pots & pans, hairdryers, dishwasher, washer & dryer, fridge, stove & BBQs, gas or electric fireplace, and patio furniture on the back decks, etc. Since each cottage is individually owned, amenities may vary between cottages.

  • Do cottages have phones?
  • - Your cell phone will have reception on the resort grounds. Some cottages also have a landline, which allows local calls free of charge. To make long-distance calls you will need a calling card. Please confirm that the cottage you requested has a telephone if you require one.

  • Is there a playground on/near the resort?
  • - No, but each cottage has a small yard. There is a play area at Rathtrevor Beach nearby the resort and a water park a short drive away in the city core.

  • What amenities do you have?
  • - On the Oceanside Village Resort grounds, we have a recreation centre that features a state-of-the-art indoor pool and hot tub, as well as an exercise room. There is also a Hair Salon, Day Spa, and Café/Bistro, along with a 36-hole mini golf course and laser tag bumper cars.

  • Do you allow pets in your cottages?
  • - Some cottages are pet friendly. Please mention your pet at the time of booking so you are assigned the right cottage. A maximum of two pets is allowed per pet-friendly cottage. The pet fee is $20/daily or $100/weekly.

  • Is there a charge for extra people staying in the cottages?
  • - Yes, please see our Rates Section for details.

  • Do you rent by the week or month only?
  • - We require a two-night minimum stay. We also rent by the week, and in the shoulder/winter season by the month.

  • Are the cottages non-smoking?
  • - Yes, ALL the cottages are non-smoking.